Last updated: 17 May 2026

LUXE Club Retreats Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, enquire about our services, join our community, attend our events or retreats, become a member of the Legacy Leader Collective, or otherwise interact with us.

This policy applies to LUXE Club Retreats, Legacy Leader Collective, LUXE Experiences, LUXE Impact, LUXE Concierge, LUXE Property, LUXE Consulting, and any related services, events, retreats, memberships, digital experiences, communications, and websites operated by LUXE Club Retreats Ltd.

For the purposes of data protection law, LUXE Club Retreats Ltd is the data controller of your personal data.

1. Who we are

LUXE Club Retreats Ltd is a luxury wellness, retreats, experiences, consulting, and private community business. We curate retreats, private advisory experiences, member events, partner collaborations, online experiences, and the Legacy Leader Collective, a private global circle for accomplished women seeking deeper alignment, connection, wellbeing, leadership, and legacy.

Company: LUXE Club Retreats Ltd
Website: luxeclubretreats.com
Related website: legacyleadercollective.vip
Contact email: connect@luxeclubretreats.com

If you have any questions about this Privacy Policy or how we use your personal data, please contact us at:

Email: connect@luxeclubretreats.com

2. The personal data we collect

We may collect and process the following types of personal data.

Identity and contact details: your name, email address, phone number, country of residence, billing address, company name, job title, social media handle, and other information you choose to provide.

Membership and client information: information connected to your membership, event attendance, retreat participation, enquiries, consultation bookings, preferences, applications, onboarding forms, scorecards, surveys, and communications with us.

Payment and transaction data: details of products, services, memberships, retreats, events, or experiences purchased from us. Payment card details are processed securely by our payment providers and are not stored directly by us.

Health, wellbeing, and preference information: where relevant to a retreat, event, wellness experience, scorecard, or private session, you may choose to provide information about dietary requirements, accessibility needs, wellbeing goals, allergies, travel preferences, emergency contact details, or other sensitive information. We only collect this where necessary and with your explicit consent or where otherwise permitted by law.

Marketing and communication preferences: your preferences for receiving emails, newsletters, event invitations, updates, offers, and other communications from us.

Technical and website data: IP address, browser type, device information, time zone, location data, pages visited, referral source, website interactions, and cookie data.

Images, video, and testimonials: where you attend an event, retreat, online experience, or provide feedback, we may collect photographs, video, audio, testimonials, or other content, but we will only use identifiable images, recordings, or testimonials for marketing where we have your consent or another lawful basis to do so.

3. How we collect your personal data

We may collect your personal data when you:

Visit our website or related websites.

Complete a form, enquiry, scorecard, survey, application, or booking request.

Purchase a membership, retreat, event ticket, digital product, consultation, advisory session, or other service.

Join the Legacy Leader Collective or participate in member experiences.

Attend a retreat, lunch circle, virtual experience, workshop, webinar, or other event.

Subscribe to our newsletter or marketing communications.

Contact us by email, phone, social media, online form, or direct message.

Provide a testimonial, review, photo, video, or feedback.

Interact with our social media, advertisements, or online content.

Are referred to us by a partner, collaborator, member, or mutual contact.

We may also receive data from third-party platforms we use to operate our business, including website hosting providers, CRM systems, email marketing platforms, payment processors, booking systems, analytics tools, event platforms, and social media platforms.

4. How we use your personal data

We use your personal data for the following purposes:

To respond to enquiries and communicate with you.

To provide retreats, events, memberships, consulting, advisory services, digital experiences, and related services.

To manage your membership in the Legacy Leader Collective.

To process payments, invoices, bookings, renewals, refunds, and account administration.

To deliver onboarding, member communications, private community access, event reminders, Zoom links, calendar invitations, and related service updates.

To tailor your client or member experience, including retreat preferences, dietary needs, accessibility requirements, and relevant recommendations.

To send newsletters, event invitations, offers, updates, insights, and marketing communications where permitted.

To manage our relationships with members, partners, collaborators, suppliers, and event attendees.

To improve our website, services, events, retreats, communications, and client experience.

To analyse website performance, campaign effectiveness, engagement, and user experience.

To protect our business, website, community, members, clients, and legal rights.

To comply with legal, accounting, tax, regulatory, and contractual obligations.

To prevent fraud, misuse, unauthorised access, or unlawful activity.

5. Our lawful bases for processing your data

We only use your personal data when we have a lawful basis to do so. Depending on the context, we may rely on one or more of the following lawful bases.

Contract: where processing is necessary to provide a service you have requested or purchased, such as a retreat, event, membership, advisory session, or consulting service.

Consent: where you have given clear consent, such as subscribing to certain marketing communications, providing sensitive wellbeing information, or allowing us to use photographs, video, testimonials, or other identifiable content.

Legal obligation: where we need to comply with applicable laws, including tax, accounting, company, regulatory, or legal requirements.

Legitimate interests: where we have a legitimate business reason to process your data, provided your rights and freedoms do not override those interests. This may include improving our services, managing client relationships, responding to enquiries, promoting similar services to existing clients or members, protecting our business, and maintaining website security.

Vital interests: in rare circumstances, such as a medical emergency during a retreat or event.

For special category data, such as health, wellbeing, dietary, allergy, or accessibility information, we will only process this where necessary and where we have your explicit consent, where it is needed to protect your vital interests, or where another lawful basis applies.

6. Legacy Leader Collective

If you join or apply to join the Legacy Leader Collective, we may collect and use personal data to:

Review your enquiry, application, invitation, or membership purchase.

Set up your member profile and provide access to member areas, private channels, digital resources, events, and experiences.

Communicate with you about monthly Wellness 360™ themes, Legacy Lounge sessions, Luminary Exchanges, Lunch Circles, retreats, partner offers, and community updates.

Support community introductions, member experience, event participation, and relevant opportunities.

Maintain the integrity, safety, and quality of the private community.

Process renewals, payments, membership changes, cancellations, and support requests.

We may display certain member or partner information within private member areas, such as your name, business name, professional biography, website, social links, or areas of expertise, where this is part of the membership experience or where you have provided this information for directory or networking purposes.

7. Marketing communications

We may send you marketing communications if you have requested them, purchased from us, joined our community, attended an event, made an enquiry, or otherwise engaged with us, and where we are legally permitted to do so.

Marketing communications may include newsletters, event invitations, retreat updates, member opportunities, partner offers, insights, resources, promotions, and invitations to work with us.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly at [insert email address].

Even if you unsubscribe from marketing communications, we may still send you essential service messages, such as booking confirmations, membership updates, payment receipts, retreat logistics, event access details, or important administrative notices.

8. Cookies and analytics

Our website may use cookies and similar technologies to improve your experience, understand website performance, personalise content, and support marketing activity.

Cookies may collect information such as your IP address, device type, browser type, pages visited, time spent on the website, referral source, and interactions with our content.

We may use tools such as Google Analytics, Meta Pixel, email tracking, CRM analytics, or similar technologies, where applicable.

Where required, we will ask for your consent before placing non-essential cookies on your device. You can manage your cookie preferences through your browser settings or our cookie banner, where available.

A separate Cookie Policy may also be provided on our website.

9. Who we share your personal data with

We may share your personal data with trusted third parties where necessary to operate our business and provide our services. These may include:

Website hosting and IT providers.

CRM, booking, automation, and email marketing platforms.

Payment processors and accounting providers.

Event platforms, video conferencing tools, and community platforms.

Retreat venues, hotels, facilitators, travel partners, concierge partners, and event suppliers.

Professional advisers, including accountants, lawyers, insurance providers, and consultants.

Analytics, advertising, and social media platforms.

Government authorities, regulators, tax authorities, or law enforcement where legally required.

We only share the personal data necessary for the relevant purpose, and we require service providers to protect your data and use it only for the purpose for which it was shared.

10. International transfers

Because we work with clients, members, partners, platforms, and service providers internationally, your personal data may be transferred outside the United Kingdom or European Economic Area.

Where this happens, we will take reasonable steps to ensure your data is protected in accordance with applicable data protection laws. This may include using recognised safeguards such as adequacy decisions, standard contractual clauses, international data transfer agreements, or other lawful transfer mechanisms.

11. How long we keep your data

We only keep your personal data for as long as necessary for the purposes for which it was collected, including providing services, managing memberships, maintaining business records, complying with legal obligations, resolving disputes, and protecting our rights.

As a general guide:

Enquiry data may be kept for up to 3 years after our last meaningful interaction.

Client, member, retreat, and event records may be kept for up to 7 years for legal, tax, accounting, and business record purposes.

Marketing data may be kept until you unsubscribe or ask us to delete your information, unless we have another lawful reason to retain it.

Payment and transaction records may be kept for the period required by tax and accounting law.

Sensitive health, dietary, allergy, accessibility, or wellbeing information will only be kept for as long as necessary for the relevant retreat, event, session, or legal purpose.

We may retain anonymised data for research, analytics, reporting, and business improvement purposes.

12. How we protect your personal data

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These measures may include secure platforms, access controls, password protection, limited internal access, secure payment processing, data minimisation, confidentiality obligations, and the use of trusted third-party providers.

However, no website, email system, or online platform can be guaranteed to be completely secure. You are responsible for keeping your own login details, passwords, and account access secure.

13. Your rights

Depending on where you are located and the applicable data protection laws, you may have the right to:

Be informed about how your data is used.

Access the personal data we hold about you.

Ask us to correct inaccurate or incomplete data.

Ask us to delete your personal data.

Ask us to restrict how we use your data.

Object to certain types of processing.

Withdraw consent where processing is based on consent.

Ask for your data to be transferred to another provider where applicable.

Object to direct marketing at any time.

Lodge a complaint with a data protection authority.

The European Data Protection Board confirms that data controllers must facilitate the exercise of individual rights, although not all rights apply in every situation. (European Data Protection Board)

To exercise your rights, please contact us at:

Email: [insert privacy contact email]

We may need to verify your identity before responding to your request.

14. Complaints

If you are unhappy with how we use your personal data, please contact us first so we can try to resolve the matter.

You also have the right to complain to a data protection authority.

In the UK, you can contact the Information Commissioner’s Office:

Information Commissioner’s Office
Website: ico.org.uk

If you are based in the European Economic Area, you may also contact your local data protection authority.

15. Children’s privacy

Our website, services, retreats, memberships, and events are intended for adults. We do not knowingly collect personal data from children under the age of 16.

If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete the information where required.

16. Third-party links

Our website may contain links to third-party websites, platforms, partners, venues, booking pages, payment providers, social media sites, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to read their privacy policies before providing personal information.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, platforms, or data practices.

The latest version will always be published on our website with the updated date at the top of the policy.

18. Contact us

If you have any questions about this Privacy Policy, how we use your personal data, or your data protection rights, please contact us:

LUXE Club Retreats Ltd
Email: connect@luxeclubretreats.com
Website: luxeclubretreats.com
Related website: legacyleadercollective.vip